Privacy Policy

Fluxspark Inc. ("we," "our," or "us") operates the website www.2mv.ai and the product 2mv (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By using the Service, you agree to the practices described herein.

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1. Information We Collect

We collect the following categories of information:

a) Information You Provide Directly

• Account registration information: name, email address, company name (if applicable), and contact details.
• Billing information: processed and stored by Stripe, our third-party payment processor. We do not store your full payment card details on our servers.
• Communications: any messages, feedback, or support requests you send to us.

b) Information Collected Automatically

• Usage data: pages visited, features used, session duration, and interaction logs.
• Device and browser information: IP address, browser type, operating system.
• Cookies and similar tracking technologies: see Section 6 below.

c) Content You Submit

• Content briefs, creative inputs, and AI-generated outputs created through the Service.
• Data you upload or connect to the Service, including social media account metadata where applicable.

2. How We Use Your Information

We use collected information for the following purposes:

• To provide, operate, and maintain the Service.
• To process transactions and send related communications (receipts, invoices).
• To personalize your experience and improve Service features.
• To analyze the public performance data (such as views, engagement rates, and reach) of content published by users on third-party social media platforms, in order to measure outcomes, identify patterns, and improve our AI systems and product features. We access only publicly available data on those platforms and do not access private account data without explicit user authorization.
• To display anonymized content outputs in our marketing materials, case studies, or product demonstrations, subject to Section 5.
• To communicate with you about updates, new features, or promotional offers (you may opt out at any time).
• To comply with legal obligations and enforce our Terms of Service.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal basis for collecting and using your personal information depends on the data in question:

• Performance of a contract: processing necessary to provide the Service you have requested.
• Consent: where you have expressly agreed (e.g., marketing communications, analytics cookies).
• Legal obligation: compliance with applicable laws.
• Legitimate interests: where processing is necessary for our legitimate business interests (such as fraud prevention and security), provided those interests are not overridden by your data protection rights.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: third-party vendors who assist in operating the Service (e.g., Stripe for payments, cloud hosting providers). These parties are contractually obligated to protect your data and may only use it to perform services on our behalf.
• Business Transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email or prominent in-platform notice before your data becomes subject to a different privacy policy.
• Legal Requirements: if required by law, court order, or governmental authority.
• Protection of Rights: to protect the rights, property, or safety of Fluxspark Inc., our users, or others.

5. Marketing Use of Content

By using the Service, you grant Fluxspark Inc. a non-exclusive, royalty-free, worldwide license to display anonymized or de-identified outputs generated through the Service in our marketing materials, website, or promotional content, solely for the purpose of demonstrating platform capabilities. Where content is reasonably identifiable as yours, we will seek your express consent prior to such use. You may opt out of marketing display use at any time by contacting us at hi@2mv.ai.

This license does not transfer ownership of the content. You retain all intellectual property rights in the outputs generated for you. See our Terms of Service for full ownership details.

6. Cookies

We use cookies and similar technologies to operate the Service, remember your preferences, and analyze usage. We use essential cookies required for authentication and core platform functionality, and analytics cookies to understand how users interact with the Service. You may control cookie preferences through your browser settings. Disabling certain cookies may affect Service functionality.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service, and for a reasonable period thereafter as required for legal or operational purposes. You may request deletion of your account and associated data at any time by contacting us at hi@2mv.ai.

Aggregated, anonymized data derived from your usage may be retained indefinitely for platform analytics and improvement purposes, as it can no longer be used to identify you.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the data we hold about you.
• Correction: request correction of inaccurate data.
• Deletion: request deletion of your data, subject to legal retention requirements.
• Portability: request your data in a machine-readable format.
• Objection / Restriction: object to or request that we restrict certain types of processing.
• Opt-out of marketing: unsubscribe at any time via email link or by contacting us.

California residents may have additional rights under the CCPA, including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.

EU and UK Users: If you are located in the European Union or United Kingdom, you have additional rights under the GDPR and UK GDPR, including the right to lodge a complaint with your local data protection supervisory authority.

To exercise any of these rights, contact us at hi@2mv.ai. We will respond to all verified requests within 30 days.

9. Data Security

We implement industry-standard technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. If you suspect any unauthorized access to your account, please notify us immediately at hi@2mv.ai.

10. Children's Privacy

The Service is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided personal information, we will delete such information promptly. If you believe a minor has provided us with personal data, please contact us at hi@2mv.ai.

11. International Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. We take appropriate safeguards to ensure your data is protected in accordance with applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by: (a) posting the updated policy on our website at www.2mv.ai and updating the Effective Date; and (b) displaying a prominent notice within the Service platform. Your continued use of the Service after such notification constitutes your acceptance of the updated policy.

13. Contact Us

Email: hi@2mv.ai